INTERNATIONAL STUDIES – CATI CENTER
A CENTRALISED ORGANISATION ON THE CATI CALL CENTRE

Cati Call Centre organisation centralised in Paris allows us to adapt our services to the specific budget requirements of each client. A network of international researchers and supervisors (mother tongue preferably or at least bilingual). The capacity to operate worldwide.

EXPERTISE ON B2B STUDIES

Expertise in high-level B2B studies. A loyal network, very low staff turnover. On research sample sizes ranging from a few tens to several thousand individuals.

THE BENEFITS OF A CENTRALISED SOLUTION
BEFORE LAUNCH

• Only one contact on a research project
practical when tackling a dozen countries simultaneously.

• A unique scripting with language choice
easier to control.

• Survey software
Askia

DURING THE FIELDWORK

• One briefing for all languages
guaranteeing uniform instructions.

• Immediate feedback from the teams
a more responsive interaction.

• Optimised quota management
managing eventual reports more easily

• Centralised supervision
consistent quality control.

AT THE DELIVERY

• Top line control
simple to read and fast to check.

• Single file format
not reformatted so no risk of data loss.

• Interfaces QUANTUM, SPSS, SAS, COSI, EOLE, QUESTION…